Dear HiChat users:
As of 21st July 2017, we have completed all user data-migration from the old version of HiChat to the latest HiChat database. Due to the new rules and regulation between the old and the latest HiChat version. some user/users will find themselves unable to login due to password error.
Please do not hesitate to contact us if user/users was unable to login to their own account in the latest version of HiChat app, please proceed to HiChat official website via http://www.hichat.chat. Submit your HiChat User Account and Profile Name in our feedback interface. We will verify and manually process your submission as soon as possible.
Any inconvenience caused is very much regretted. We are truly appreciate with your continuous support towards HiChat.
Remember to share this announcement with your friends.